2017 U.S.-Booked Air Volume: $243 million
2017 Global Air Volume: $568 million
2017 U.S. T&E: $644 million
2017 Global T&E: $1.4 billion
Principal Air Suppliers: American,
United & Delta
Principal Hotel Suppliers: Marriott,
Hilton & InterContinental
Principal Car Rental Suppliers:
Hertz & Avis
Principal Global Online Booking Tool:
GetThere
Principal Global Expense Supplier:
MyTE internal system
Principal Payment Supplier: American
Express
Consolidated Global TMC: CWT
In 2017, Accenture onboarded companies it acquired into its
global travel program, integrated an Uber custom expense function within its
MyTE system and deployed airfare and hotel rate tracking tools. It also
adjusted its travel policy to allow employees to book Airbnb in specific
countries. Accenture's single global travel policy provides a corporate card to
travelers, who must pay it individually. To provide afterhours support,
Accenture established a dedicated service center for U.S. travelers and plans
to expand globally in 2018. Other 2018 plans include cutting costs through
operational efficiencies, enhancing air expense controls and its travel data
analytics capability, maximizing use of credits and unused tickets, working on
General Data Protection Regulation compliance and reinforcing its contractor
travel policy. In 2017, 73 percent of Accenture's U.S.-booked air volume was
domestic. Ninety-four percent of 2017 U.S.-booked air volume was made through
the company's approved online tools, 91 percent of those requiring no agent
assistance. In 2017 Accenture decreased U.S.-booked air volume costs by $1
million and expects it to fall another $3 million in 2018.