2016 U.S.-Booked Air Volume: $54 million
Principal Air Suppliers: United, Delta, Southwest
Principal Hotel Suppliers: Marriott, Hilton
Principal Car Rental Supplier: Hertz
Principal Online Booking Tool: Concur
Principal Card Supplier: American Express
Principal Expense Supplier: Concur
Consolidated Global TMC: Carlson Wagonlit Travel
Pharmaceutical and biotechnology firm Amgen optimized $1.9
million in savings in 2016 by focusing on policy compliance, savings strategies
and program satisfaction. For 2016, Amgen reported 89 percent travel policy compliance
and an online adoption rate of 77 percent. Sixty percent of tickets were issued
14 days in advance, and 94 percent of nonrefundable tickets were reused. Amgen
also reported a travel program satisfaction rating of 8.5 on a 10-point scale.
The company increased its U.S.-booked air volume 6 percent in 2016 and expects
that figure to increase to $57.2 million in 2017. For 2017, the company expects
to continue its focus on travel policy compliance and officially incorporate
ride share service Uber into Amgen's travel program. The company reported $22.9
billion in annual revenue for 2016.