2021 U.S.-Booked Air Volume: $15 million
Primary U.S. agency: Amex GBT
The financial giant’s travel spend plummeted in 2021 with $15 million in U.S.-booked flights, down from $30 million in 2020, according to a BTN estimate.
Revenue improved slightly in 2021 to $89.1 billion, a 4 percent increase from 2020. The bank reported a headcount of 208,000, a 2.4 percent decline from 2020.
Among its operations and supply-chain sustainability goals, the bank has committed to utilizing sustainable aviation fuel for at least 20 percent of its total annual corporate and commercial jet fuel usage.
Amid an evolving business environment, more than 80 percent of Bank of America’s clients in 2021 transacted with the company digitally.