2016 U.S.-Booked Air Volume: $218.8 million
2016 Global Air Volume: $246.9 million
Principal Hotel Suppliers: Hilton, Marriott, InterContinental
Principal Car Rental Suppliers: Avis, Budget
Principal Online Booking Tool: Concur
Principal Card Supplier: Citi
Principal Expense Supplier: Concur
The International Air Transport Association
Network-accredited Boeing Corporate Travel Department reduced travel costs 24
percent in 2016, including a 29 percent decrease in U.S.-booked air volume and
a 25 percent decrease in global air travel spend. Of the U.S.-point-of-sale
flights, 93 percent were booked through Boeing's approved online tool, and 67
percent of those were done without agent assistance. The company derived an
additional $1.2 million in savings from use of nonrefundable tickets. Boeing issued
an RFP for a relocation services provider and will begin working with that
supplier this year. Last year, Boeing also implemented a mid-office quality
control tool for its CTD last year. The travel program also standardized global
services and increased touchless transactions by 5 percent.
Boeing targets a 7 percent reduction in travel spend in
2017. As part of that goal, the aerospace and defense contractor's CTD plans
further hotel rate caps. Boeing also will introduce an enterprise strategy for
meetings and groups and standardize the reservation process for company
executives.
Rather than charging personal travel stops incurred during
bleisure trips on an employee's personal credit card, Boeing now reimburses
itself through payroll deductions. It plans to increase use of touchless
systems and robotics and to upgrade services available through the online
booking tool, including auto-populating online receipts. The company will add a
mobile app policy and support structure. Boeing will issue RFPs for a
back-office tool and additional support services for its CTD. It plans no
significant travel policy changes this year.