Industry Power Centers Take ShapeBy Elizabeth WestWe are looking at an industry grappling with the imminent shutdown of the Civil Aeronautics Board coupled with a simultaneous trigger that deregulated, on Jan. 1, 1986, which entities are authorized to sell and earn commissions on airline tickets. ... KEEP READING
1984: An Industry Under PressureBy Elizabeth WestA move toward automation hits business travel service providers, and a new computer age influences the agency choices of some of business travel's largest accounts.... KEEP READING