2017 U.S.-Booked Air Volume: $71.4 million
2017 Global Air Volume: $161.5
million
2017 U.S. T&E: $143 million
2017 Global T&E: $264.7 million
Principal Air Suppliers: United,
Delta & Southwest
Principal Hotel Suppliers: Marriott,
Hilton & Hyatt
Principal Car Rental Suppliers:
Avis/Budget & Enterprise
Principal Global Online Booking Tool:
Concur
Principal Global Expense Supplier:
Concur
Principal Payment Supplier: American
Express
Consolidated U.S TMC: CWT
Primary Non-U.S. TMC: CWT
Chevron's annual revenue rose $24.5 billion to $134.7
billion in 2017. Last year, U.S.-booked air volume rose 12.2 percent from 2016's
$63.6 million and is expected to hit $82.1 million in 2018. Of the 2017
U.S.-booked air volume, 70 percent was for international travel. Sixty-six
percent of U.S.-booked airfares went through approved online channels, 78
percent of those without agent assistance.
In 2017, Chevron reviewed and strengthened its travel risk
management and safety processes, continued the global expansion of the Concur
Travel booking tool, expanded the influence of its strategic meetings
management program and drove a larger percentage of its travel spend through
managed channels. CWT supported Chevron's managed travel in the U.S. and most
of it elsewhere in the world, though Travel Leaders, Quantum, Sanel and ATPI
also served Chevron. 2018 represents Chevron's fourth year in a five-year
initiative with Carlson Wagonlit Travel to continue to deliver affordable,
effective and efficient travel management services. They also continued to move
away from local support to centralized, 24/7 follow-the-sun service delivery.
Also in 2018, Chevron is refining its mobile strategy. The
company is working on a mobile platform to keep employees informed and allow
flexibility when traveling. It has approached sharing economy options, careful
not to compromise traveler safety or policy compliance. It made no policy
changes in 2017 but authorized ridesharing within the travel policy in 2018. Also
this year, Chevron will source and implement a new meetings and events system
in the U.S., continue to migrate from local agency service to a shared-service
model and continue its global implementation of Concur Travel & Expense.
The company has one single global travel policy and an
individual bill/individual pay corporate card program.