2016 U.S.-Booked Air Volume: $90 million
2016 Global Air Volume: $150 million
2016 U.S. T&E: $115 million
2016 Global T&E: $155 million
Principal Air Suppliers: Delta, American, Air New Zealand, Avianca,
Alaska Airlines
Principal Hotel Suppliers: Marriott, Hilton, Starwood
Principal Car Rental Suppliers: Enterprise Holdings, Hertz
Principal Online Booking Tool: e-Travel Management
Principal Card Supplier: Bank of America
U.S.-booked air volume for The Church of Jesus Christ of
Latter-Day Saints increased almost 6 percent in 2016. It anticipates an 11
percent increase to $100 million in U.S.-booked air spend in 2017. In 2016, LDS
renegotiated agreements with its top global air carriers and localized
agreements with air providers in Asia/Pacific, Europe and Africa. This year,
LDS will add more regional air agreements to supplement its global air provider
program. It also will initiate an RFP for a global car rental supplier and
strengthen duty of care provisions in its travel policy. LDS does not have a
consolidated global agency, but it primarily uses Carlson Wagonlit Travel,
which handled about 20 percent of the U.S.-booked air volume in 2016.
Fifty-five percent of U.S.-booked air spend was for domestic travel. LDS's
website reports more than 70,946 active missionaries, who fund their own travel
except for transportation.