2017 U.S.-Booked Air Volume: $58 million
2017 Global Air Volume: $86.5
million
Principal Air Suppliers: United,
American & Delta
Principal Hotel Suppliers: Marriott,
InterContinental & Hilton
Principal Car Rental Suppliers:
Enterprise/National & Avis/Budget
Principal Global Online Booking Tool:
Concur
Principal Global Expense Supplier:
Concur
Principal Payment Supplier: American
Express
Consolidated U.S. TMC: BCD
In 2017, Cognizant selected Avis/Budget for North America
car rental. It also completed a travel management company RFP in 2017 and was
consolidated globally with HRG as of Jan. 8, 2018, replacing American Express
Global Business Travel in India and BCD for the rest of the world. As part of
its TMC RFP process, it selected HRG's 24/7 follow-the-sun model for most of
its markets to improve their traveler experience. In 2018, Cognizant plans to
implement Concur Travel & Expense in India. Cognizant's U.S.-booked air
volume rose $5 million in 2017, and the company expects that volume to stay put
this year. Of 2017's U.S.-booked air volume, 76 percent was for domestic
travel. Eighty percent of Cognizant's total U.S.-booked airline tickets were
made through the company's approved online tools, and of that, 95 percent was
booked without an agent. Annual revenue for the company was $14 billion, up 3.7
percent from 2016. The company has an individual bill/central pay card program
and a single global travel policy.