2021 U.S.-Booked Air Volume: $3 million
Consolidated U.S. TMC: Amex GBT

IT service provider Cognizant’s U.S.-booked air volume continued its downward trajectory in 2021, falling 71 percent to $3 million after plummeting 85 percent in 2020, according to BTN estimates.

The business consulting, information technology and outsourcing service provider has a vested interest in digital transformation, encouraging clients to “modernize technology” and “reimagine processes.” The company continued to restrict travel in 2021, instead relying on videoconferencing to support remote workers. In doing so, the company invested heavily in its digital capabilities, acquiring seven companies in 2021, which included an additional 2,400 employees. Overall, the company increased its net headcount by 41,000 in 2021, with 330,600 employees at the end of the year.

Travel reduction is one of six main levers Cognizant is using to achieve its net-zero emission objectives, which includes a goal to reduce absolute emissions in its global operations and supply chain by 50 percent by 2030. The company’s business travel activities for the year generated nearly 38,400 metric tons of carbon dioxide equivalent.

The company reported full-year revenue of $18.5 billion, an 11 percent year-over-year increase.

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Correction: A previous version of this CT 100 entry listed BCD as Cognizant's consolidated TMC. This data did not match BTN's records and has been updated to Amex GBT. We regret the error.