2017 U.S.-Booked Air Volume: $117 million
2017 Global Air Volume: $225 million
2017 U.S. T&E: $560 million
2017 Global T&E: $700 million
Principal Global Online Booking Tool:
Concur
Principal Global Expense Supplier:
Concur
Principal Payment Supplier: American
Express
Consolidated Global TMC: Amex GBT
Of DellEMC's 2017 U.S.-booked dollar volume, 65 percent was
for domestic travel. Eighty-three percent of the company's U.S.-booked airline
tickets were made through approved online channels; of those bookings, 79
percent did not require agent assistance.
DellEMC formed in 2016 when Dell Inc. acquired EMC Corp.
Previously, Dell and EMC had their own travel programs, and they were
consolidated under DellEMC in April 2018. DellEMC partnered direct with Concur
to launch 29 new Concur Travel booking tool configurations across 81 countries.
The company realized booking process improvements by consolidating and aligning
servicing configurations for both companies into four service hub centers
across the globe. The improvements brought consistent servicing and greater
compliance to DellEMC's travel policy and increased transaction fee savings to
DellEMC.
The company also expanded its Business Class Road Warrior
Program, which serves employees who have traveled over 100,000 miles in the
previous year, and refreshed its business class policy. DellEMC plans to
enhance its travel technology later in 2018. The company estimates its
U.S.-booked air volume will stay at $117 million in 2018. As of July 2018, the
company's U.S. online adoption was 90 percent and global online adoption was 85
percent. The company is expanding online to Colombia, Chile, Peru and India,
expanding Yapta and Tripbam to additional markets and implementing Tripism.