2017 U.S.-Booked Air Volume: $495.1 million
2017 Global Air Volume: $618.8
million
2017 U.S. T&E: $1.6 billion
Principal Air Suppliers: American,
Delta & United
Principal Hotel Suppliers: Hilton,
Hyatt & Marriott
Principal Car Rental Suppliers: Avis
& Budget
Principal U.S. Online Booking Tool:
GetThere
Principal U.S. Expense Supplier: SAP
with a custom interface
Principal Payment Supplier: American
Express
Consolidated U.S. TMC: BCD Travel
Primary Non-U.S. TMCs: BCD, CWT
& HRG
In 2017, Deloitte created a global procurement team that
consolidated procurement and contracting across 10 countries; that group then
completed the company's global airline and hotel sourcing initiatives. Deloitte
achieved a company-record month of 74 percent online adoption last year. It
also implemented an automated airfare price assurance program and strengthened
its pretrip review and approval processes.
For 2018, Deloitte will focus on cost reduction but again
this year does not plan to change its travel policy, which varies by country.
It also will bring more countries into the managed travel program, increase the
automation of its rate/fare optimization efforts and increase online and mobile
adoption while improving the traveler experience.
Of the 2017 U.S.-booked volume among the Deloitte U.S.
Firms, 72 percent was for domestic travel. Ninety-eight percent was booked via
approved channels. Deloitte has an individual bill/central pay card program.