2015 U.S.-Booked Air Volume: $471.4 million
2015 U.S.
T&E: $1.4 billion
Principal Air
Suppliers: American, Delta,
United
Principal
Hotel Suppliers: Hilton,
Marriott, Starwood
Principal Car
Rental Suppliers: Avis, Budget
Principal
Online Booking Tool: Sabre
GetThere
Principal Card
Supplier: American Express
Consolidated
U.S. TMC: BCD Travel
Deloitte
U.S. firms increased U.S.-booked air volume by more than $25 million in 2015
and the company is on track for similar growth in 2016. During 2015, it
achieved air, lodging and ground savings via sourcing and demand management.
The firm reached its highest-ever online adoption, and downloads of its mobile
booking app increased steadily. It also added a dedicated traveler experience
manager for its 75,000 travelers. Deloitte is introducing point-of-sale tools
and online biasing to improve demand management, implementing an automated
pre-trip rate and a fare-optimization process and focusing on management
reporting. Sixty-five percent of bookings went through the approved booking tool
in 2015, and 74 percent required no agent assistance. Deloitte uses an
individual bill, central pay card model and an internal expense reporting
system customized through SAP.