Business Travel News
Business Travel News
  • SECTIONSOpen Menu
    • Distribution
    • Global
    • Lodging
    • Payment & Expense
    • Meetings
    • Sustainability
    • Technology
    • Transportation
    • Travel Management
    • Travel Procurement
  • VOICESOpen Menu
    • Expert Q&A
    • OpEds
    • Sponsored Content
    • Podcasts
    • What to Watch 2024
  • RESEARCHOpen Menu
    • BTN's Essential OBT Guide
    • Corporate Travel 100
    • Corporate Travel Index
    • Small & Midsize Enterprise
    • Salary Survey
    • Strategic Meetings Report
    • VIEW ALL
  • WEBINARSOpen Menu
    • View All Webinars
  • EVENTSOpen Menu
    • Webinars
    • Business Travel Awards Europe
    • Business Travel Hall of Fame
    • Business Travel Intelligence Summit
    • Business Travel Lodging Summit
    • Business Travel Show Europe
    • Business Travel Sustainability Awards & Summit
    • Business Travel Tech Talk
    • Business Travel Trends Forecasts
    • Entertainment, Sports & Media Travel Summit
    • Global Travel Risk Summit
    • Government Travel Summit
    • Innovate
    • Strategic Meetings Summit
    • Travel Manager of the Year
    • VIEW ALL EVENTS
  • RESOURCESOpen Menu
    • BTN Academy
    • Business Travel Buyer's Handbook
    • Business Travel Buyer's Techbook
    • Corporate Travel Index Calculator
    • Data Sources: The Reference Guide
    • White Papers & Case Studies
    • Influencers
    • Webinars
    • Hotel Search
  • SECTIONSOpen Menu
    • Distribution
    • Global
    • Lodging
    • Payment & Expense
    • Meetings
    • Sustainability
    • Technology
    • Transportation
    • Travel Management
    • Travel Procurement
  • VOICESOpen Menu
    • Expert Q&A
    • OpEds
    • Sponsored Content
    • Podcasts
    • What to Watch 2024
  • RESEARCHOpen Menu
    • BTN's Essential OBT Guide
    • Corporate Travel 100
    • Corporate Travel Index
    • Small & Midsize Enterprise
    • Salary Survey
    • Strategic Meetings Report
    • VIEW ALL
  • WEBINARSOpen Menu
    • View All Webinars
  • EVENTSOpen Menu
    • Webinars
    • Business Travel Awards Europe
    • Business Travel Hall of Fame
    • Business Travel Intelligence Summit
    • Business Travel Lodging Summit
    • Business Travel Show Europe
    • Business Travel Sustainability Awards & Summit
    • Business Travel Tech Talk
    • Business Travel Trends Forecasts
    • Entertainment, Sports & Media Travel Summit
    • Global Travel Risk Summit
    • Government Travel Summit
    • Innovate
    • Strategic Meetings Summit
    • Travel Manager of the Year
    • VIEW ALL EVENTS
  • RESOURCESOpen Menu
    • BTN Academy
    • Business Travel Buyer's Handbook
    • Business Travel Buyer's Techbook
    • Corporate Travel Index Calculator
    • Data Sources: The Reference Guide
    • White Papers & Case Studies
    • Influencers
    • Webinars
    • Hotel Search
Business Travel News
  • Business Travel News on Twitter
  • Business Travel News on LinkedIn
  • Business Travel News on Facebook
  • SECTIONS
    • Distribution
    • Global
    • Lodging
    • Payment & Expense
    • Meetings
    • Sustainability
    • Technology
    • Transportation
    • Travel Management
    • Travel Procurement
    Subscribe to NewslettersBTN DailyBTN GlobalBTN SustainabilityBTN Travel ManagementTravel Procurement
  • VOICES
    • Expert Q&A
    • OpEds
    • Sponsored Content
    • Podcasts
    • What to Watch 2024
    5Qs: UATP's Ralph Kaiser5Qs: UATP's Ralph Kaiser
    5Qs with Sonesta Int'l CEO John Murray5Qs with Sonesta Int'l CEO John Murray
    5Q: Extended Stay America's Kelly Poling5Q: Extended Stay America's Kelly Poling
  • RESEARCH
    • BTN's Essential OBT Guide
    • Corporate Travel 100
    • Corporate Travel Index
    • Small & Midsize Enterprise
    • Salary Survey
    • Strategic Meetings Report
    • VIEW ALL
    Annual Supplier Ratings• Car Rental Survey & Report• Hotel Survey & Report• Airline Survey & Report
    Special Reports• Meetings Strategy Report• Travel Innovation Report
  • WEBINARS
    • View All Webinars
    Transient Hotel Program Trends and Emerging Strategies

    Thurs., June 6 at 12pm ET / 9am PT
    Sponsored By: Cvent

    Travel & Meetings: Heavy Merge Ahead?

    Fri., May 17 at 1pm ET / 10am PT
    Sponsored By: Cvent

    Future Proofing Your Travel and Expense Program

    Thurs., April 4 at 1pm ET / 10am PT
    Sponsored By: SAP Concur

  • EVENTS
    • Webinars
    • Business Travel Awards Europe
    • Business Travel Hall of Fame
    • Business Travel Intelligence Summit
    • Business Travel Lodging Summit
    • Business Travel Show Europe
    • Business Travel Sustainability Awards & Summit
    • Business Travel Tech Talk
    • Business Travel Trends Forecasts
    • Entertainment, Sports & Media Travel Summit
    • Global Travel Risk Summit
    • Government Travel Summit
    • Innovate
    • Strategic Meetings Summit
    • Travel Manager of the Year
    • VIEW ALL EVENTS
    10th Annual Strategic Meetings Summit New York

    Convene Venue 42, New York - June 4, 2024

    Global Travel Risk Summit Houston

    TransOcean, Houston, TX - June 5, 2024

    2nd Annual Entertainment Travel Summit New York

    The Ritz-Carlton New York, NoMad - June 10, 2024

    Business Travel Show Europe

    ExCeL London, UK, 19 - 20 June 2024

  • RESOURCES
    • BTN Academy
    • Business Travel Buyer's Handbook
    • Business Travel Buyer's Techbook
    • Corporate Travel Index Calculator
    • Data Sources: The Reference Guide
    • White Papers & Case Studies
    • Influencers
    • Webinars
    • Hotel Search
    BTN CTI Calculator

    Filter in or out as many as 200 cities, as well as hotel and car rental class and meals of the day and watch as the per-diem calculator automatically adjusts per diems to your program. Drill down into cost breakdowns and export the results.

  • Business Travel News Supplier DirectorySUPPLIER DIRECTORY

Payment & Expense

Expensify Revamps System & Introduces New Fee Structure

By JoAnn DeLuna / January 19, 2018 / Contact Reporter

Expensify CEO and founder David Barrett recently announced that the 10-year-old company would not release new features "for a while," but that doesn't mean the expense management provider isn't upgrading its system. Many recent enhancements aim to improve existing features and the user experience and prepare the company to scale up.

Small & Midsize Business Card Integration

Expensify now can import sub-account card feeds from American Express Open, the card network's small- and midsize business card offering. "We can allow company admins to import employee credit cards, providing the same ease of use and centralized capabilities of commercial card feeds but for these SMB-focused company cards," Barrett said.

Expensify administrators can see a card's expenses, whether those expenses are legitimate business expenditures, whether a given expense needs a receipt and whether any given expense has been submitted.

New Fee Structure

Since 2014, Expensify has charged $9 per user per month and hasn't used contracts. Now, clients that sign up for at least a one-year contract will receive that same pricing. Others can opt for the flex billing plan at $18 per user per month. A free six-week trial still is available to all.

Barrett said the new structure will help Expensify invest adequately in long-term, committed customers. "The straight $9 with no amount of commitment meant we were spending a tremendous amount of time bringing on new customers … but if they don't actually onboard, then they never get active and never pay us anything," he said.

User Experience

In recent years, Expensify has implemented machine learning to automate many of its expense processes. The platform creates expense reports for travelers, automates expense approval for managers and automates reimbursement for accounts payable. But Barrett admitted that all clients aren't comfortable enabling all the automation. "A very large fraction of businesses use a subset of that functionality … so the less automation you enable, the more of a manual process it is. The big improvement we've made in the past two months was to really improve the manual expense reporting. … If you want to do it by hand, we're going to give you the best possible experience to do it by hand."

Improving that user experience included streamlining both the Web platform and the mobile app. For example, Expensify rewrote code to make it easier for users to pick and choose expenses to drag into an expense report and to search for expenses more quickly.

The company also took steps to optimize the code for each the Android and iOS apps so page refreshes and data loading are "snappy and fast," he said. "Everything is much more consistent with the website and just better overall."

Similarly, Expensify expects to finish upgrading its data center hardware this year. The upgrades will ensure that Expensify can continue to processes expense quickly as the company grows.

More Payment & Expense
Related
U.S. Bank Exec Skaggs Takes Additional Role at TravelBank

U.S. Bank head of middle market commercial card product Dan Skaggs is adding the title of head of...

Center Hires Former Concur Exec Padgett

Expense management provider Center has appointed former SAP Concur executive Amy Padgett as SVP of...

Emburse Integrates Amex for Virtual Card Issuance

American Express has integrated in the Emburse expense management platform, enabling Emburse clients...

Sponsored Content

VIEW ALL
The wait is over for NDC in corporate travel
The wait is over for NDC in corporate travelBy Sabre
How to optimize business travel
How to optimize business travelBy Air Canada
Delta: Your Partner in Business Travel
Delta: Your Partner in Business TravelBy Delta Air Lines

More Payment & Expense

U.S. Bank Exec Skaggs Takes Additional Role at TravelBank
U.S. Bank Exec Skaggs Takes Additional Role at TravelBank
Center Hires Former Concur Exec Padgett
Center Hires Former Concur Exec Padgett
Emburse Integrates Amex for Virtual Card Issuance
Expensify Adds Unlimited Virtual Cards Feature

VIEW ALL
Subscribe to Our

Free Newsletters

pixel2

Click Here for our Terms and Conditions and Privacy Policy.

  • Most Read
  • Most Shared
  1. Uber to Launch Airport Shuttle Service in U.S.
  2. A4A, U.S. Airlines Sue DOT Over Fee Disclosure Rule
  3. Turkish Airlines to Offer Agency Portal, Begin GDS Surcharge
  4. Analysts: Visa, Mastercard Settlement Effect on Card Programs Likely Minimal
  5. Amex GBT Extends Deal Bypassing BA GDS Surcharge
  1. Kempinski Hotels Names Muckermann CEO
  2. U.S. Bank Exec Skaggs Takes Additional Role at TravelBank
  3. PwC Softens 2024 U.S. Hotel Rate Forecast
  4. Sabre Developing Offer-and-Order-Capable Mosaic Platform
  5. Emirates, Avianca Launch Reciprocal Codeshare
Business Travel NewsBusiness Travel News
  • About Us
  • Contact Us
  • Advertise
  • Business Travel News on Twitter
  • Business Travel News on LinkedIn
  • Business Travel News on Facebook
BUSINESS TRAVEL NEWS
NORTHSTAR TRAVEL GROUP
Business Travel News
  • About Us
  • Contact Us
  • Media Kit
  • Subscribe to Newsletters
  • Advertise
  • Editorial Guidelines
  • BTN Europe
  • Purchase Reprints
  • Privacy Policy
  • Terms & Conditions
Business Travel News
Business Travel News Travel Procurement The Beat
Northstar Travel Group
  • Retail Travel
  • Travel Weekly
  • Travel Weekly Asia
  • TravelAge West
  • TravelPulse
  • TravelPulse Canada
  • TravelPulse Quebec

  • Hotel Investment
  • Burba Hotel Network

  • Travel Technology
  • Inntopia
  • Phocuswire
  • Phocuswright
  • Web In Travel
  • Meetings & Incentives
  • Northstar Meetings Group
  • Meetings & Conventions
  • Meetings & Conventions China
  • Meetings & Conventions Asia
  • Meeting News
  • Successful Meetings
  • Incentive
  • SportsTravel

  • Data Products
  • Agent Studio
  • AXUS Travel App
  • Intelliguide
  • travel42
Northstar Travel Group
Copyright ©2024 Northstar Travel Media LLC. All Rights Reserved. 301 Rte. 17N, Suite 1150, Rutherford, NJ 07070 USA | Telephone: (201) 902-2000
RRManagement rrtestprocurement