2021 U.S.-Booked Air Volume: $21.8 million
Global T&E: $514.6 million
Primary Air Suppliers: American, Delta, United
Primary Hotel Suppliers: Accor, Hilton, Marriott
Primary Car Rental Suppliers: Hertz, National
Primary U.S. Online Booking Tool: GetThere
Primary U.S. Payment Supplier: American Express
Card Program: Individual Bill/Individual Pay
Consolidated Global TMC: Amex GBT

Accounting and consulting firm EY had U.S.-booked air volume of $21.8 million in 2021, about 38 percent of its 2020 volume of $58 million and just over 6 percent of its 2019 volume of $342.7 million. Though the company expects to spend more than double last year’s amount in 2022 with $50 million in air volume, it anticipates that its business travel will never again reach pre-pandemic levels. 
During the pandemic, the EY travel, meetings and events team restructured as a response to the reduction in volume, with most transferring to other departments within EY. As volume returned, use of third-party contractors increased. The company remains focused on managing a travel program with purpose and providing end-to-end meetings and events management, supported by a comprehensive corporate card strategy.

EY in 2021 developed a “safe return to travel” initiative and established a “center of excellence” model with its travel and security teams. The company is focused on sustainability and reducing carbon emissions. As such, the travel program has continued to automate notifications to travelers to encourage good booking behaviors, such as recommending lower-emission options like rail instead of air where possible, and by prohibiting day trips. 

Pre-trip approval was in place prior to the pandemic and remains so. The meal policy also was updated with caps based on location of travel. EY last year also released a traveler dashboard that summarizes cost, number of trips, cities traveled to, emissions and well-being statistics, such as travel intensity. 
For its 2021 fiscal year, which ended June 30, 2021, EY reported total revenue of $39.96 billion, up 7.3 percent from a year prior. Its global workforce included 312,250 individuals, up 4.4 percent from 2020.