2017 U.S.-Booked Air Volume: $280.7 million
2017 Global Air Volume: $520.5
million
2017 U.S. T&E: $807 million
2017 Global T&E: $1.7 billion
Principal Air Suppliers: Delta,
United & American
Principal Hotel Suppliers: Marriott,
Hilton & AccorHotels
Principal Car Rental Suppliers:
National & Hertz
Principal Global Booking Tool:
GetThere
Principal Expense Supplier:
Proprietary system
Principal Payment Supplier: American
Express
Consolidated U.S. TMC: Amex GBT
Primary Non-U.S. TMCs: CWT & HRG
EY's U.S.-booked air volume for the 2017 fiscal year, which
ended June 30, increased 8.5 percent. Its 2017 global air volume dipped 1.6
percent.
The professional services and Big Four accounting firm in
2017 launched a modified fully dynamic hotel program that dramatically reduced
the time span of its RFP process and enabled EY's travel team to tackle new
initiatives; BTN named EY global head of meetings, travel and events Karen
Hutchings the 2018 Travel Manager of the Year for that work. The firm also
launched mobile booking platforms and an internal hotel advisory platform, EY
Lobby, and built an internal approval platform. The firm maintained its
existing travel policy.
The tools developed by EY's travel team have been turned
into a client offering, the EY Travel Innovation Portfolio, that will be
available to EY clients this year.
EY employs approximately 260,000 people in more than 150
countries. Eighty-seven percent of 2017 U.S.-air bookings were made using
approved online tools; 83 percent of those were booked without an agent.
Domestic travel accounted for 73 percent of EY's U.S.-booked air volume.