2021 U.S.-Booked Air Volume: $3.3 million
Primary U.S. Payment Supplier: Citibank
Primary U.S. Expense Supplier: Concur
Primary U.S. Travel Risk Management Supplier: Anvil
Consolidated Global TMC: Amex GBT
Information technology firm Hewlett Packard Enterprise’s
U.S.-booked air volume dropped to $3.3 million in 2021, less than half of its
volume in 2020 and less than a tenth of the $40.4 million booked in 2019.
The company lists traveler safety and well-being as its top
priority, and it has been helping employees with critical travel needs as
countries and governments began lifting their pandemic restrictions and
requirements. It plans to “obsess over the customer” as employees return to
travel.
CWT had been serving as HPE’s global consolidated travel
management company, but HPE began a change in TMCs last year. In an earnings
call earlier this year, American Express Global Business Travel named HPE as
one of its “notable client wins” in 2021.
HPE also moved its global headquarters in 2022 to Spring,
Texas, after more than 80 years in Silicon Valley. The new headquarters, home
to about 2,200 team members in the Houston area, is designed to implement the
company’s hybrid work model.