2017 U.S.-Booked Air Volume: $79 million
2017 Global Air Volume: $127 million
2017 U.S. T&E: $122 million
2017 Global T&E: $200 million
Principal Online Booking Tool:
Concur
Principal Expense Supplier: Concur
Principal Payment Supplier: American
Express
Consolidated U.S. TMC: Amex GBT
Primary Non-U.S. TMCs: JTB & CWT
Intel's global air volume dropped 27 percent in 2017, and
its global T&E fell 22 percent. U.S.-booked air volume fell by a less
dramatic 17 percent, and U.S. T&E by 18 percent. Just 24 percent of the
company's U.S.-booked air volume was domestic. Sixty-seven percent of the company's
U.S.-booked airline tickets were made through Intel's approved online tools; 60
percent of those were booked without an agent's help. In 2017, Intel expanded
global adoption of Concur online booking, and in 2018, it mandated the use of
preferred booking channels. Concur also serves as Intel's expense technology
provider. The company has integrated price assurance technologies and enhanced
dashboard capabilities. Intel has an individual bill/individual pay card
program. It maintains a single travel policy for more than 80 percent of the
company's travel spending. After volume declines in 2017, Intel expects its
U.S.-booked air to inch up to $80 million this year.