2019 U.S.-Booked Air
Volume: $48 million
Primary Global Online Booking Tool: Concur
Primary U.S. Payment Supplier: American Express
Primary Global Expense Supplier: Concur
Consolidated U.S. TMC: Amex GBT
ITW's U.S.-booked air volume dipped $1 million in 2019 from
2018's $49 million. The company has continued to focus on reducing trips and
issuing guidance on traveling smarter. Travelers' use of corporate cards rose
to 96 percent of all eligible spend, increasing the company's visibility into
spending data. In 2019, ITW launched a proprietary mobile app, powered by
Roadmap, to integrate all suppliers, travel and expense policy and guidance
into one platform, providing simplification and real time information with the
aim of increasing compliance and reducing costs.