2017 U.S.-Booked Air Volume: $51 million
Principal Air Suppliers: United,
Delta & American
Principal Global Online Booking Tool:
Concur
Principal Global Expense Supplier:
Concur
Principal Payment Supplier: American
Express
Consolidated U.S. TMC: Amex GBT
Primary Non-U.S. TMC: Amex GBT
In 2018, ITW reduced the end-to-end cost of travel but
brought more transactions into its managed travel program as it implemented its
T&E platform more broadly. ITW enjoys 85 percent compliance with Concur's
online booking tool globally. The industrial equipment manufacturer launched a
project to make its T&E policy more effective, simplify reimbursement and
address tax reform. The company also implemented value-added tax reclaim in the
U.S. and several additional countries, having begun working with VAT company
Taxback International four years ago. ITW also implemented Concur Locate &
Active Monitoring, which streamlines traveler tracking thanks to Concur's TripLink
data feed from suppliers and Concur Locate's integration with Healix
International, which provides a data feed on adverse events and aids with
traveler outreach.