2017 U.S.-Booked Air Volume: $136.6 million
Principal Air Suppliers: United
& Delta
Principal Hotel Suppliers: Marriott,
Hilton & Hyatt
Principal Car Rental Supplier: Avis
Principal Online Booking Tool:
Concur
Principal Expense Supplier: Concur
Principal Payment Supplier: American
Express
Consolidated Global TMC: Amex GBT
In 2017, Johnson & Johnson continued its global rollout
of Concur online booking and expense; standardizing the tools in 17 countries.
The company consolidated its transient travel procurement with its global team,
expanded service center operations to additional countries in Europe and
doubled down on spend optimization. The company realized a 3 percent decrease
in U.S.-booked economy average segment cost. For 2018, the multinational
consumer goods, medical device and pharmaceutical company will source and
implement new air and hotel programs and demand management strategies and
integrate recent corporate acquisitions into the Johnson & Johnson travel
program. Its U.S.-booked air volume decreased $10.9 million in 2017. The
company expects it to tick up to $150 million in 2018. Revenue for the company
was $76.5 billion in 2017.