2015 U.S.-Booked Air Volume: $182.9 million
2015 Global
Air Volume: $434.3 million
2015 U.S.
T&E: $418.3 million
2015 Global
T&E: $926.3 million
Principal Air
Suppliers: American, Delta,
United
Principal
Hotel Suppliers: Hilton,
Marriott, Starwood
Principal Car
Supplier: Avis
Principal
Online Booking Tools: Amadeus
e-Travel Management, Sabre GetThere
Principal
Expense Supplier: IBM Global
Expense Reporting Solutions
Principal Card
Suppliers: American Express,
Citibank Visa
Global
Consolidated TMC: American
Express Global Business Travel
Johnson
& Johnson finalized its global transient agency RFP in 2015 and moved to a
hub operating model in North America and Europe. It also expanded use of hotel
rate caps, for both individual travel and meetings, from 30 cities to 70. The
multinational consumer goods, medical device and pharmaceutical company
additionally established written thresholds for booking the lowest logical
airfare.
Johnson
& Johnson is migrating to Concur for global travel and expense this year.
By the end of 2016, it will have implemented Concur Expense in as many as 42
markets, and plans 10 more for 2017. By year-end, it will implement Concur
Travel in 19 markets and plans 12 more for 2017. In 2015, the firm primarily
booked travel with Sabre GetThere in North America, Latin America and
Asia/Pacific and with Amadeus in Europe, the Middle East and Africa. In 2016,
the company also is increasing its advanced air booking requirement from 14
days to 21, and it will work on compliance to booking the lowest logical
airfare.
Of
its 127,000 employees in more than 60 countries, 54,607 travel for business.
Johnson & Johnson uses American Express corporate cards in about 65 percent
of its markets and Citibank Visa for the remaining 35 percent, mostly
representing EMEA. The company expects to decrease U.S.-booked air spend to
$160.5 million this year, owing to an enhanced focus on compliance and to
company directives to reduce spend.