2015 U.S.-Booked Air Volume: $50 million
Principal Online Booking Tool: Concur Travel
Principal Expense Supplier: Concur Expense
Consolidated U.S. TMC: Travel and Transport
BTN estimates that Kiewit spent more than $50 million from
U.S. points of sale. The company reported $9 billion in revenue and 22,000
employees in 2015, down from $10.4 billion in revenue and 25,700 employees in
2014. Employee-owned, it has become one of the largest construction and
engineering firms in North America, with a heavy presence in Canada and the
United States and a district office in Australia. While it is served primarily
by four Radius agencies, Kiewit is not under the official Radius contracted global
program. One agency serves as the lead data aggregator, and the others feed it
pre-trip and other data.
In 2015, the company refined its travel policy
to convey a more consistent message from country to country while also allowing
room for more local flavor. Perhaps because travel reports to HR and because
some parts of the business compete for employees, sponsors and project managers
have shifted their mentality to providing a good travel experience. For
travelers, the company internally marketed the safety, security and comfort
benefits of its travel contracts.
Kiewit’s transient travel department and
meetings and events department work together on strategic meetings management.
The company annually holds about 500 events, ranging from 100 to more than
1,000 attendees. All meeting request forms, including detailed budget
information, must be submitted through the company’s SMM software, which was
deployed in January 2014. Kiewit’s transient booking tool also integrates with
its SMM software. When a meeting is registered, it’s assigned a number within
Concur, so group air spend can be calculated per event.
Kiewit’s SMM software also includes a calendar,
providing management with event logistics and contact information. Kiewit also
has been working on designing a meetings and events portal on the company’s
internal network for all events-related information.