2021 U.S.-Booked Air Volume: $8 million
2021 U.S. T&E: $118.5 million
Primary U.S. Expense Supplier: Concur
Consolidated U.S. TMC: Amex GBT

Professional services and Big Four accounting firm KPMG in 2021 kept U.S.-booked air spend on par with its 2020 volume at $8 million, a fraction of 2019’s $209 million. The company has been focused on duty of care for travelers and unused airline ticket management. About 95 percent of its 2021 U.S.-booked air volume was for 
domestic tickets. KPMG also uses hotel rate shopping and audit tools. While virtual options are encouraged for internal meetings, client- and partner-facing meetings have remained largely in-person. 

In fiscal year 2021, which ended Sept. 30, 2021, KPMG also refreshed its travel policy with the implementation of a pre-trip approval process for some travel, greener travel choices to support the firm’s sustainability goals and the addition of an internal carbon fee. The company started to return to office in the first quarter of 2022.

KPMG reported global revenue of $32.1 billion for fiscal year 2021, up 10 percent year over year. The Americas region reported revenue of $11.9 billion for fiscal year 2021, up 6 percent. Global headcount as of Sept. 30, 2021, was nearly 230,500, up from about 227,000 in 2020.