2021 U.S.-Booked Air Volume:  $3.1 million
2021 U.S. T&E:  $7.6 million
Primary U.S. Payment Supplier: US Bank
Primary U.S. Expense Supplier: Concur
Primary Global Travel Risk Management Supplier: ISOS
Consolidated Global TMC: BCD

U.S.-booked air spending at insurance giant Liberty Mutual in 2021 declined by nearly 47 percent year over year. Though such spending in 2022 has increased notably, full-year U.S.-booked air spending should be about 40 percent of what it was in 2019.

Liberty Mutual in 2021 revised its travel policy to permit travel only when necessary. The company made two other changes to travel policy that have been continued in 2022. First, the company now approves nonstop flights regardless of cost. Additionally, Liberty Mutual will allow membership in expedited airport security program Clear for any employee.

The company in 2022 is taking steps to further consolidate its global travel program. While its U.S. travel management services are fully consolidated with BCD Travel, only about 10 percent are consolidated with BCD in other part of the world. Still, about 97 percent of Liberty Mutual’s 2021 U.S.-booked air spending was for domestic travel.