2019 U.S.-Booked Air Volume: $216.1 million
2019 Global Air Volume: $238.6 million
2019 U.S. T&E: $460.6 million
2019 Global T&E: $501.7 million
Primary Air Suppliers: American, United, Delta
Primary Hotel Suppliers: Marriot, Hilton, IHG
Primary Car Rental Supplier: Avis/Budget
Primary Global Online Booking Tool: Concur
Primary U.S. Payment Supplier: US Bank
Card Program: Individual Bill/Individual Pay
Primary Global Expense Supplier: Concur
Primary Global Travel Risk Management Supplier: Internal
Consolidated U.S. TMC: BCD
Both U.S.-booked and global air volume increased year-over-year in 2019, by 8 percent and 3 percent, respectively, for Lockheed Martin. U.S.-booked volume continued to dominate, comprising 91 of the company's total air booking volume, up from 87 percent in 2018. However, just over half—51 percent—of U.S.-booked volume was for trips abroad.
During the year, the aerospace giant implemented global airline and car rental agreements, launched a new internal T&E website and rolled out a global immigration and tax initiative. Booking compliance remained strong, with the share of U.S.-booked tickets going through approved online channels improving by two percentage points from 2018, to 88 percent. Ninety-nine percent of those tickets required no human agent assistance, ticking up from 98 percent in the previous year.
On the fires for 2020 are a new TMC agreement and advances in traveler engagement, including a new travel mobile app. Lockheed Martin projects U.S.-booked air volume to decline in 2020, to about $180 million.