2016 U.S.-Booked Air Volume: $64.5 million
2016 Global Air Volume: $110.6 million
2016 U.S. T&E: $143 million
2016 Global T&E: $283 million
Principal Air Suppliers: Delta, United
Principal Hotel Suppliers: Marriott, Hilton, Accor
Principal Car Rental Suppliers: EHI Holdings (Enterprise/National),
Hertz
Principal U.S. Online Booking Tool: GetThere
Principal Card Supplier: American Express
Principal Expense Supplier: Oracle Internet Expenses
Consolidated Global TMC: BCD Travel
In 2016, Marsh & McLennan Cos. focused on cost
containment, including airline and hotel negotiations, managing travel demand
and compliance to preferred programs. Global air volume decreased almost 10
percent, and U.S.-booked air volume remained flat. The professional services
and risk management firm expects the U.S.-booked figure to remain flat as the
company encourages compliance to preferred programs and increases online
booking adoption. Sixty percent of the company's U.S.-booked air volume is for
domestic travel. GetThere is the company's online booking tool in the U.S., and
KDS is the primary booking tool in EMEA. The company's American Express
corporate card program is mainly individual bill, individual pay. The firm has
26,000 corporate card members, of which 12,500 are based in the U.S.