2015 U.S.-Booked Air Volume: $64.5 million
2015 Global air volume: $122.4 million
2015 U.S. T&E: $150 million
2015 Global T&E: $279 million
Principal Air Suppliers: British, Delta, United
Principal Hotel Suppliers: Hilton, Marriott, Starwood
Principal Car Rental Suppliers: Enterprise, Hertz, National
Principal Online Booking Tool: Sabre GetThere
Principal Expense Supplier: Oracle Internet Expenses
Principal Card Supplier: American Express
Consolidated Global TMC: BCD Travel
In 2015, Marsh & McLennan Cos. focused on
cost containment, which included negotiating with airlines and hotels,
extending its BCD Travel program to the Pacific region, managing travel demand
and improving compliance to preferred suppliers. The professional services
firm’s U.S.-booked air volume rose by 2.4 percent in 2015. Marsh & McLennan
expects keep that figure flat in 2016 by continuing to manage demand and
encourage compliance and by incorporating mobile apps. Sixty percent of
U.S.-booked air volume is domestic, while international represents 40 percent.
The firm has 26,000 global corporate cardholders, of which 12,500 are based in
the United States. Its American Express corporate card program is mainly
individual bill, individual pay. The firm primarily uses GetThere to book
travel in the United States and KDS elsewhere.