2021 U.S.-Booked Air Volume: $6 million
2021 Global Air Volume: $12 million
2021 Global T&E: $50 million
Primary U.S. Air Suppliers: Delta, United
Primary U.S. Hotel Suppliers: Hilton, Marriott
Primary U.S. Car Rental Suppliers: Hertz, National
Primary U.S. Online Booking Tool: GetThere
Primary U.S. Payment Supplier: American Express
Card Program: Company Pay on Approved Expenses
Primary U.S. Travel Risk Management Supplier: WorldAware
Consolidated U.S. TMC: BCD

BTN estimates Marsh McLennan decreased its annual U.S.-booked airline ticket spending by 50 percent from 2020 to about $6 million in 2021—only about 10 percent of the $61 million it spent in 2019. BTN estimates the organization similarly reduced its global air volume from $120 million in 2019. The company continued travel compliance, traveler engagement. and sustainability initiatives launched previously. It also changed its card program from individual bill/individual pay to company pay on approved expenses.