2017 U.S.-Booked Air Volume: $100 million
2017 Global Air Volume: $175 million
Principal Air Suppliers: Delta,
United & American
Principal Hotel Supplier: Marriott
Principal Car Rental Suppliers:
Enterprise Holdings & Avis
Principal U.S. Online Booking Tool:
GetThere
Principal U.S. Expense Supplier:
adSOFT Expense Express
Principal Payment Supplier: American
Express
Consolidated Global TMC: Amex GBT
Medtronic's U.S.-booked air volume fell by $22 million to
$100 million in 2017. Fifty-five percent of that volume was for domestic
travel. About 92 percent of U.S.-booked air volume went through Medtronic's
approved online channels; 82 percent of those were completed without agent
assistance. Medtronic estimates its U.S.-booked air volume will rebound to $111
million in 2018. The corporate card program is individual bill/central pay. The
medical technology firm has a global travel policy in place for more than 80
percent of its travel spend. In 2017, it completed a global air RFP. In 2018,
it plans to implement a stronger global travel policy. The policy will include
checked baggage reimbursement and approved ridehailing services; however, it
will deny reimbursements for booking with alternative lodging suppliers like
Airbnb and VRBO.