2017 U.S.-Booked Air Volume: $226 million
2017 Global Air Volume: $430 million
2017 U.S. T&E: $450 million
2017 Global T&E: $950 million
Principal Air Supplier: Delta
Principal Hotel Suppliers: Marriott,
Hilton & Hyatt
Principal Car Rental Suppliers:
Avis, Hertz & Enterprise
Principal Online Booking Tool:
Concur
Principal Expense Supplier:
Microsoft Dynamics
Principal Payment Supplier: American
Express
Consolidated Global TMC: Amex GBT
Microsoft's business travel volume has just returned to the
peak volumes reached in 2008, even as large increases in headcount nearly
doubled revenue. Microsoft has increased use of its Roadmap app and Tripism to
nearly 20,000 users each in 2018 and further developed its machine
learning-based "persona" strategy to personalize communications and
offers to travelers.