2015 U.S.-Booked Air Volume: $63.8 million
Consolidated U.S. TMC: American Express Global Business Travel
Morgan Stanley in 2015 redesigned its
online booking tool, which
originally launched in 2014, to make the interface more user friendly. This
year, the firm created focus groups to demo the tool and anticipates
relaunching in early 2017. In 2016, Morgan Stanley developed an automated
process to reconcile business travel account cards. It also launched an RFP for
a global online booking tool for ground transportation. BTN estimates Morgan Stanley’s 2015 U.S.-booked air volume
decreased by 3 percent year over year to $63.8 million. It employs about 55,000
people in 43 countries. Full year net revenue for 2015 totaled $35.2 billion,
up about 3 percent.