2019 U.S.-Booked Air Volume: $87.3 million
2019 Global Air Volume: $127.3 million
2019 U.S. T&E: $122.7 million
2019 Global T&E: $185.3 million
Primary Air Suppliers: Delta, Alaska, United
Primary Hotel Suppliers: Hyatt, Hilton, Marriott
Primary Car Rental Suppliers: Avis, National
Primary Global Online Booking Tool: Concur
Primary U.S. Payment Supplier: Citi
Card Program: Individual Bill/Individual Pay
Primary Global Expense Supplier: Concur
Primary Global Travel Risk Management Supplier: Anvil
Consolidated Global TMC: BCD
Nike saw both U.S.-booked and global air volumes tick down in 2019, by 3 percent and 6 percent, respectively, from 2018. Overall T&E spending however, experienced a much larger drop, falling 29 percent year-over-year globally and 25 percent in the U.S.
Booking travel through Concur's online booking tool remained a user-friendly experience, with only 7 percent of bookings requiring live agent assistance, holding steady from 2018. Employee compliance with Nike's preferred supplier policies for point-of-sale transactions was strong for air bookings, at 89 percent. There was a bit more room for improvement in hotel and car rental bookings, both of which landed a 78 percent compliance rate for the year.
The global athleticwear giant enacted several travel program initiatives in 2019, including simplifying its global travel policy, implementing the Groundspan ground transport reservation automation service, tapping Cvent for group bookings and improving its OBT in China. Ranking high on Nike's list of travel priorities for the current year are plans to address sustainability, the sharing economy and promoting health and wellness of employees while on the road.