2017 U.S.-Booked Air Volume: $90 million
Principal Air Suppliers: United,
American & Delta
Principal Hotel Suppliers: Marriott
& Hilton
Principal Car Rental Suppliers:
Hertz & National
Principal U.S. Online Booking Tool:
GetThere
Principal Non-U.S. Online Booking Tools:
GetThere & Cytric
Principal U.S. Expense Supplier:
Concur
Principal Payment Supplier: Citi
Consolidated Global TMC: CWT
In 2017, Novartis' U.S.-booked air volume leapt $24 million.
The pharmaceutical firm estimates that number will rise to $105 million in
2018. Forty-four percent of Novartis' 2017 U.S.-booked air volume was for
domestic travel. Seventy percent of U.S.-booked airline tickets were made
through an approved online booking tool. The firm's card program is individual
bill/central pay. Novartis issued a single global travel policy in 2016 and in
2017 simplified it by removing the requirement for travelers to get their managers'
approval for out-of-policy bookings and removing formal pretrip approval
processes. In 2018, the firm is focusing on making the end-to-end travel
booking and expense process intuitive and streamlining and simplifying it.
Novartis does not plan travel policy changes in 2018.