2022 U.S.-Booked Air Volume: $116M
Primary U.S. Air Suppliers: American, Southwest, United, Delta
Primary U.S. Car Rental Suppliers: Avis Budget Group, Enterprise National
Primary U.S. Online Booking Tool: Kayak for Business Enterprise
Primary Global Payment Supplier: American Express / Direct to suppliers
Primary U.S. Expense Supplier: Concur
Primary Global Travel Risk Management Supplier: ISOS
Consolidated U.S. TMC: Kayak BTX

BTN estimates PwC spent $116 million in U.S.-booked air volume in 2022. The PwC U.S. firm launched an entirely new travel program last year. It took several years to conceptualize and execute, but the company doubled down during the pandemic when travel slowed to a trickle to make strategic procurement and technology changes. The U.S. firm left its legacy travel management company partner and booking technologies last year to go all-in with a start-up powered ecosystem. Kayak for Business Enterprise serves as the booking tool as well as the direct connects that will allow all PwC U.S. travelers to book direct content from participating travel suppliers early next year. Blockchain-based BlockSkye serves as the data nexus for all travel bookings and tracks payment details on the blockchain, whether those bookings are made through the online booking tool or through more traditional agents. The agency tech stack is provided by Gant Travel. PwC is headquartered in London; the activities described above currently are specific to the U.S. firm, based in Chicago.