2015 U.S.-Booked Air Volume: $150 million
2015 Global
Air Volume: $308 million
Principal
Air Suppliers: American,
British, Delta, Lufthansa, Swiss, United
Principal
Hotel Suppliers: Carlson
Rezidor, Hilton, InterContinental, Marriott, Starwood
Principal Car
Rental Suppliers: Avis, Hertz,
National
Principal
Online Booking Tool: Sabre
GetThere
Principal Card
Supplier: Citi
Principal
Expense Supplier: Concur Expense
Consolidated
U.S. TMC: BCD Travel
Pharmaceutical,
medical and healthcare company Roche is on track to maintain its U.S.-booked
air volume this year. Beginning in 2014, the company’s travel program
established a global travel council to better align internally. Roche also has been
consolidating airline and hotel programs worldwide since 2009. It also moved
last year to consolidate offsite meetings spend within the United States. This
year, Roche has an eye toward enhancing data transparency, traveler engagement
and global travel technology platforms.
It has
consolidated TMC services in the United States with BCD Travel, and the primary
TMC used outside the United States is HRG. Roche’s travel policy, applied
across the globe, remained relatively constant last year, though the company is
increasingly preferencing airfare-buying decisions based on low-fare
availability rather than by preferred vendor. Roche uses Concur and another
internal SAP expense solution for expense reporting inside and outside the
United States. Last year, it achieved a 66 percent online booking rate using
Sabre’s GetThere in the United States. Roche also uses GetThere in Latin
America and Singapore. Globally, travelers use multiple booking systems.