2021 U.S.-Booked Air Volume: $34 million
Primary Global Payment Supplier: American Express
Primary U.S. Booking Supplier: SAP Concur
Primary U.S. Expense Supplier: SAP Concur
Consolidated U.S. TMC: BCD
company sought to unify its North America and Europe travel operations,
joining them under a single travel service provider and with a single global
distribution system. Those agreements went to BCD Travel and Amadeus,
precipitating a GDS environment change for the North America operation, but
also streamlining the program under one set of agents, one invoice and one
service model. The Asia business sits with CWT.
As the company ramps up travel in 2022 and 2023, the travel
team expects the new platform to deliver even more dividends. Those include
persona-based traveler management, a more customizable, omnichannel travel
booking strategy still supported by the TMC and modernized communication with
agents via chat messaging. supporting its travel renewal goals, Siemens
renegotiated air, hotel and ground transportation contracts in 2021.
As travel volumes grow in 2022, Siemens remains focused on its related
impacts on sustainability. To this end, the company has optimized data
visibility under the unified program and projects travel volumes will remain
below pre-pandemic levels for the foreseeable future. U.S. point-of sale volume
for 2022 is expected to come in at around $100 million.
million.