2019 U.S.-Booked Air Volume: $161 million
Primary Global Online Booking Tool: SAP Concur
Primary U.S. Payment Supplier: Citi Visa
Primary Global Expense Supplier: SAP Concur
Consolidated U.S. TMC: Amex GBT
The Walt Disney Co. activities in 2019 centered around the acquisition of 20th Century Fox. Work started on integrating the two companies' travel programs, but there was also time for a wide range of projects, including enhanced internal reporting, a formalized process for identifying and addressing out-of-channel bookings, increased online adoption and a hotel virtual payment initiative launched in the US. Policy changes included non-reimbursement for home-share or home-rental services for business travel.