2016 U.S.-Booked Air Volume: $177 million
2016 Global Air Volume: $255.7 million
Principal Global Air Suppliers: United/Lufthansa JV, Delta/Air
France-KLM JV, Qatar Airways
Principal Hotel Suppliers: Independent, Marriott
Principal Online Booking Tools: e-Travel Management, GetThere
Principal Card Supplier: BMO MasterCard Diners Club
Principal Expense Supplier: SAP
Consolidated U.S. TMC: Amex GBT
The World Bank concluded the first phase of an RFP process
to consolidate global travel management companies in 2016. Travel for 69 of 180
countries was consolidated under American Express Global Business Travel, BCD
Travel, HRG/Rennies Travel in South Africa and SOTC Travel Services in India.
This year, the organization will stabilize travel under those TMCs and
implement the second phase of its RFP process to cover an additional 85
countries. The World Bank also will initiate an RFP for a North America TMC.
U.S.-booked air volume declined about 4 percent in 2016, down $8 million. It
expects a $7 million decline this year. Ninety-eight percent of
U.S.-point-of-sale bookings were for international travel. Just 3 percent of
U.S.-booked air spend went through preferred online tools. The bank has a
single travel policy globally. The World Bank is made up of 188 member
countries. The organization's goal is to provide financial and technical
assistance to developing countries to reduce poverty and support sustainable
development.