2015 U.S.-Booked Air Volume: $193 million
2015 Global
Air Volume: $250.6 million
2015 Global
T&E: $400 million
Principal Air
Suppliers: Air France, Delta,
Lufthansa, United
Principal
Hotel Suppliers: AccorHotels,
Hilton, Hyatt, InterContinental, Marriott
Principal
Online Booking Tools: Amadeus
e-Travel Management, Sabre GetThere
Principal Card
Supplier: Diners Club MasterCard
Principal
Expense Supplier: SAP
The
World Bank is based in the United States, and 54 percent of its air volume is
booked there. A full 98 percent of those U.S.-point-of-sale tickets, though,
fly abroad, as the nonprofit provides loans and resources to developing
countries. Most of those traveling beyond U.S. borders fly business class,
averaging 14 segments per trip. The bank has 8,000 employees who travel, though
the larger global workforce of 14,000, plus consultants, also contributed to
2015’s $400 million global T&E expenditure.
In
2015, the nonprofit wrapped up a TMC RFP for 67 countries, and this year, it
will implement the four it selected; it will put out an RFP for another round
of countries next. Also in 2015, the bank introduced a pre-trip approval
process for travel that originates in the United States, and it rolled out an
HRS booking portal so offices in other countries can get World Bank hotel rates
and access HRS’s global content. It also concluded a global airline RFP so
offices in other countries can access discounted airfares. The nonprofit is
conducting a global credit card search and plans to implement it by the end of
the year. It also intends to enhance its global meetings program, consolidate
travel reporting and, to add to its HRS feat, introduce online booking tools in
some other countries. For U.S.-booked tickets, only 2 percent went through an
approved online booking tool. The bank has a single travel policy globally. It
uses SAP for expense reporting globally.