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Travel Leaders Adds Benchmarking, Automates Yapta Rebookings & Offers Bleisure Activity Bookings

By Amanda Metcalf / August 06, 2019 / Contact Reporter

Travel Leaders Corporate now resells the automated version of Yapta's RoomIQ and FareIQ reshopping services, branding the offering as Price Optimizer. Travel Leaders Group SVP of corporate sales Michael Boult said Travel Leaders already was reselling Yapta but has become the first travel management company to leverage Yapta's new automated rebooking capability; Travel Leaders will not offer manual authorization of rebookings as an option for travel managers, agents or travelers. The expedited nature of automatic rebookings is where the big savings come for clients, Boult indicated. However, Travel Leaders Corporate president Gabe Rizzi noted, "Of course, if certain factors necessitate a personalized review, the solution will channel the reservation to the client's travel advisor." Reporting for Travel Leaders corporate clients will break out the automated rebookings and associated savings.

The TMC also has broken into two tiers its Business Travel Insights data product, which is powered by Tableau. BTI Plus will carry on the work of the previous BTI: incorporating travel, card and expense data and helping travel managers track spend and analyze it in search of savings that could come from changes to travel policy or sourcing. The new BTI Essentials, meanwhile, strips out card and expense, for which many Travel Leaders clients don't have programs or data. For both Essentials and Plus, Travel Leaders also has enabled travel managers to drill down into spend and savings opportunities by traveler, by department or by region. Travel Leaders also has added benchmarking against thousands of corporate travel programs via Prime Analytics, according to Boult.

Travel Leaders Corporate also has added to its core offering the ability for clients' business travelers to book activities and tours during their downtime or bleisure time. The TMC brands the offering as Concierge. Travel Leaders gleans the traveler's destination airport, accesses the TripAdvisor-owned Viator marketplace via application programming interface and gathers its top activities near that airport. Travel Leaders then pushes the options to travelers via their itineraries or email; SMS is coming, Boult said. Travelers then book via Viator using a personal form of payment. Boult said artificial intelligence ultimately will produce activities curated to each traveler. Boult said Travel Leaders earns commissions from Viator for any bookings made.

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