2015 U.S.-Booked Air
Volume: $71.8
million
Principal Air
Suppliers: American,
Delta, Southwest
Principal Hotel
Suppliers: Hilton,
Hyatt, Marriott
Principal Car Rental
Suppliers: Enterprise,
Hertz, National
Principal Online
Booking Tool: Concur
Travel
Principal Card Supplier: US Bank
Principal Expense
Supplier: Concur
Expense
Consolidated U.S. TMC: BCD Travel
Consolidated Global
TMC: BCD
Travel
UnitedHealthcare’s 50,000 travelers spent 16
percent more on U.S.-booked air volume in 2015 than the $62 million the
company’s travelers spent in 2014. Then again, that year, the traveler pool
numbered only 40,000. The insurance company expects the number to edge up to
$75 million in 2016. Ninety-five percent of the tickets its travelers booked in
the United States in 2015 were for domestic travel. Revenue hit $157 billion in
2015, and that year, the company put out a global air RFP. It also adjusted its
business class policy. It has a single policy that applies globally.
Eighty-five percent of the tickets booked in the United States were booked
through approved tools, and 60 percent were completed without assistance from a
travel agent. The company’s primary booking and expense tools, both inside the
United States and elsewhere, are Concur.