Changing workplace
models are morphing corporate travel and meetings models as well. More travel
managers than ever are involved in managing meetings. What does the future look
like and how will strategies change to serve the business needs? Join BTN’s
panel of experts to explore these new models.
Work and the workplace are experiencing seismic shifts. Increasingly, travel leaders are rethinking travel and expense programs to meet the needs of:
- Multiple generations of employees and travelers—often with different, more demanding service expectations
- Remote or distributed workplaces
- Increasing travel volumes, often at significantly higher costs
- Corporate sustainability goals
- New corporate priorities
BTN Editorial Director Elizabeth West catches up with our 2023 travel manager award winners. Hear about the groundbreaking work being done by our 2023 Travel Manager of the Year award recipients Danielle Cavnor and Eric Gray of PwC.
We’ll catch up with their latest progress on direct connecting with
airlines and hotels, blockchain-based data strategies and their program
innovation roadmap for 2024.
Best Practitioners Rafael Rosario, Ian Spearing and Anne Hamilton
join as well to tell us about their own innovation pathways and how
they’ll be driving progress toward a better managed travel experience
next year—both for their individual programs and for the industry.
Central to their stories are diversity, equity and inclusion strategies,
involvement in new startup partnerships and key innovations around
non-employee travel.
Join us as we celebrate the value of travel management and how travel managers drive the entire industry forward!
Small
and midsize travel programs have never garnered more attention in the
managed travel market than they do today. The resiliency of the sector
has pushed travel suppliers to create better programs to attract
corporate loyalty and offer more benefits to SME travelers. But buyers
will still be challenged to deliver value in the current high-cost
environment and to achieve efficiencies in their program with the right
mix of service and innovation from providers.
Join
this webinar to hear how two expert buyers are approaching their SME
travel programs now. Bring questions about your own program for a
special “Ask Me Anything” Q&A to follow the event.
The
resurgence of global business travel means an increased need for visas
and passports. However, there are many countries in which visa
processing has ground to a halt which creates an issue for travelers and
travel managers alike.
Register now for the BTN Group In the Know webinar, with content sponsored and developed by CIBT, to learn:
• The various reasons behind visa and passport processing delays
• What
travel managers, mobility managers and TMCs can do to navigate these
delays and obstacles and help manage traveler expectations
• How
to proactively manage your global travel program in a time when travel
volumes continue to increase and entry requirements continue to
fluctuate
Corporate travel buyers and technology experts alike have said the
industry will look back at 2023 and 2024 as milestone years for managing
business travel. Between distribution changes brought forth via New
Distribution Capability and the move to embrace technologies like artificial
intelligence and blockchain, travel programs are looking at the possibility to
restructure programs and redefine compliance.
Join this BTN webinar to hear
from the experts about where technology innovations in business travel will
take us next.
Airlines
have just scratched the surface when it comes to unlocking the
potential of NDC. Register now for this BTN Group In the Know webinar,
with content sponsored and developed by Spotnana. Join our industry
experts as they discuss NDC adoption, future opportunities for NDC
innovation, and how NDC sets the stage for even bigger changes to come.
When
you have to arrange travel for non-profiled travelers like recruitment
candidates, contractors or consultants, things can get complex and
expensive. Your recruitment and HR teams often act as travel arrangers.
Expense reimbursement can be difficult. And your guests could form a
poor opinion of your organization.
Register
now for this BTN Group In The Know webinar, with content sponsored and
developed by Zeno By Serko, to discover a better way to manage non-employee
travel. Join a group of seasoned corporate travel professionals as they
share their guest travel stories that you're sure to relate to, and then
let you in on Zeno Concierge and how it simplifies the entire process.
Why
should small and medium-sized enterprises (SMEs) approach business
travel with clear and defined strategies to take them through steady
growth? What are those strategies? What are different approaches to help
SMEs supercharge their travel procurement game?
Register now for this BTN Group In the Know webinar, hosted by Corporate Traveler to hear the answers. Expect to learn:
• Top procurement strategies for SMEs
• How to compose a travel policy that works for you, your team, and your business
• An understanding of how travel tech should evolve to meet your needs
• How working with a TMC can help you save $
Whether you're a seasoned pro or just getting started, there's something valuable for everyone.
As
demand for meeting space is intensifying, sourcing experts are
reporting emerging trends on contractual matters, deposits, payments and
more. Learn about the latest trends and what must be in your contract
to best protect your organization and meeting.
In this 60-minute BTN Group thought-leadership webinar, sponsored by Cvent, speakers will highlight:
• Sourcing realities today
• Ensuring service levels attendee expect
• New contract clauses
Join
Norma Dean, Director of Specialty Sales, as she discusses how Delta
delivers in-person connections through built-for-you solutions available
through a robust portfolio of meetings and event products. Ask your own
questions during the live Q&A.
Join
Allison Salkeld, Director of Global Wellbeing as she discusses how
Delta’s investments in holistic employee wellness resources are fueling a
high-performance workforce, and how this culture cascades to
exceptional customer service and experiences. Allison will touch on the
virtuous cycle of when we care for our people, they’ll care for the
customer, including how internal wellness initiatives built by employee
feedback translate into onboard offerings and the communities we serve.
Ask your own questions during the live Q&A.
Business Travel News presents
travel buyers from our recent Sustainability Award winner and finalist
companies to review the strategies and innovations they are bringing to
the table to reduce business travel emissions and other environmental
waste caused by business travel itself or across the supply chain. Hear
what they are doing and ask your own questions.
Still
relying on 2019 data in your travel program? Given the altered
landscape for most travel programs today, it’s increasingly challenging
to predict current or future conditions from it. Supplier markets,
traveler expectations and travel patterns—along with work from home
realities--have changed the dynamics. But your travelers could benefit
by factoring in 2023 data about delays, best flight connection points,
demand peaks and valleys and traveler preferences of your organization
into the booking options for future trips. Predictive analytics is
helping companies provide travelers with better trips, with fewer delays
and hassles.
Learn
the latest about predictive analytics and how it’s helping travelers
and travel managers improve trips and manage travel success. Understand
data you need and how to enhance your program and traveler experiences
with the technology.
As rates have continued to escalate this year,
what is your game plan for 2024 transient lodging needs? What should you be
doing today to ensure your business travelers will be able to book rooms they
need at prices your company is willing to pay next year?
To a company, business travel may be a means to an end:
Meeting a new customer. Employee career development. Closing a major deal. The
fact that a critical business objective waits at the other end of the flight,
train, car rental or hotel stay means the stakes are high to ensure travel logistics
are seamless and robust. But that’s really just table stakes for a travel
program—and traveling employees are looking for more, including better
productivity support for their work success along with consideration for the
personal enrichment that comes from travel.
Those are a sample of the results from BTN’s Traveler
Experience Index, where BTN uncovered a high priority among business travelers
to keep productivity levels high while on the road and focused on success for
their companies. That said, the strong desire for leisure travel extensions and
local entertainment and recommendations that soared among certain groups of
travelers showed that travel programs may have an opportunity not just to
facilitate business but also to inspire employees and deliver on a personal
level that drives employee loyalty and satisfaction.
In this exclusive BTN webinar, we’ll talk with three expert
travel buyers who have explored different avenues to deliver on the business
travel experience and they build that into their programs.