According to the company, “Zeno is the intelligent travel management platform built around the priorities of the new world of travel, empowering corporate travel buyers to come back safer, leaner and smarter than before." Executives highlight the tool's intuitive experience built on an open content platform and Zeno's personalization capabilities toward travelers but still based on corporate policy, and supporting a connected itinerary for enhanced duty of care, spend and risk management.

Regarding innovation, the company said it adapted during Covid, "by displaying destination risk and travel requirement information as well as airline and hotel Covid precautions in the booking flow." As a result, they said, Zeno helped instill confidence in travelers and business leaders to return to travel. In addition, "Integrated carbon impact and offset capability has helped corporates take the first steps towards more sustainable travel programs.”

Air: Zeno's sourcing engine integrates air content from the GDS, aggregators such as Travelfusion and direct NDC connections. Zeno brings together information on in-flight amenities and on-time arrival data to carbon impact and destination arrival requirements. Outbound and return fares can be mixed from multiple sources for everything from domestic to complex multi-stop international.

Accommodation: More than 6 million accommodation options, sourced from the GDS as well as aggregators such as Booking.com, Expedia and HRS. In addition to hotel content, Zeno offers a full suite of alternatives including short-stay lets and serviced apartments. Users can filter results, read guest reviews and find the accomodation’s proximity to their office or client. Properties with enhanced COVID protection measures are highlighted for quick reference.

Rail: Increasing selection of rail content across North America and Europe. Rail and air options can be compared during the search to find the most time efficient or cost-effective itinerary and combined into a single booking.

Car: Rental car options from all major providers are available in Zeno, with intelligent alerts during the booking process to prompt travelers if their arrival falls outside of location opening hours. To drive more sustainable travel programs, hybrid or electric vehicles can be preferenced based on corporate policy.

NDC & Direct Connect: Direct NDC and API connections that personalize fares and inclusions to the traveler, and ensures regional coverage through direct connections to smaller airlines not available through the GDS.