New players like Anbang’s Wu Xiaohui and tech investment mogul Robert Smith brought the drama in 2016 in the form of last-minute bids in one case and shrewd defiance toward regulators in the other. Meanwhile, recognized names like AccorHotels'... Keep Reading

2016 BTN Hall of Fame inductee John Davis III founded Pegasus, the first switch for hotel content distribution and it continues to operate today. Here’s how Davis described the early days of Pegasus and his outlook on the today’s increasingly complex... KEEP READING

Anthem director of travel and events and 2016 Business Travel Hall of Fame inductee Cindy Heston is a veteran travel management practitioner renowned for her innovations with data and her penchant for forging partner relationships that bring new... KEEP READING

2016 BTN Hall of Fame Inductee David Neeleman founded JetBlue and is now the co-owner of TAP Portugal as well as the founder and CEO of Brazil’s Azul airlines. His playbook for success drives frequency in gap markets and at airport... KEEP READING

SOCIAL. MOBILE. OPEN. Those three words define the Salesforce travel program strategy, and they have become a mantra for Dorian Stonie who, as senior manager of global travel, continues to take his suppliers—and anyone watching the trajectory of his... KEEP READING

Cathy Sharpe signed on as ITW's director of global travel and expense in 2006 with the goal of consolidating the organization's unwieldy travel program. ITW had roughly 700 unique businesses making up about 100 divisions "running their own shows,"... KEEP READING

Cardinal Health senior manager of global travel and meetings management Jill Huffman has managed travel for six years at Cardinal Health. In the past 18 months, however, she not only has globalized the travel program and implemented global meetings... KEEP READING

In 2014, PricewaterhouseCoopers director of travel management Lauren Lee realized the demographics of her travelers were changing. As Lee dug deeper into travel program feedback and solicited more feedback from travel arrangers and managers, a theme... KEEP READING

Freebird co-founder and CEO Ethan Bernstein is no stranger to the travel industry. Prior to Freebird, he worked in Expedia's corporate development group and was part of a group in charge of global M&A and corporate strategy. He also was part of... Keep Reading

Dufl cleans, stores and ships a business traveler's clothes and other items, eliminating the need to pack, unpack, launder and lug around a bag for a business trip. Chief marketing officer Andrea Graziani told BTN's Julie Sickel she and her three... Keep Reading

Bizly brings empty meetings space at "curated" hotels together with last-minute corporate demand. CEO Ron Shah shares how the company came to be... Keep Reading

Virtual travel assistant Pana—co-founded by Devon Tivona, Lianne Haug and Sam Felsenthal—combines artificial intelligence and a team of agents to manage travel. Through a chat interface, users can book trips and manage additions, changes and... Keep Reading

Conichi's app aims to change the way guests and hotels interact with beacon technology that allows fast guest check-in, mobile payments and customized mobile messages. It also simplifies check-out and invoicing. CEO and co-founder Maximilian Waldmann... Keep Reading

A native Canadian, Dorothy Dowling took the leap to the United States looking for the next step in her career. Taking that bet ultimately led her to the upper echelons of hospitality marketing and being twice named among Forbes list of the World’s Most... Keep Reading

Christie Hicks spent 15 years in senior level positions at Starwood Hotels & Resorts, retiring in 2015 from her role as senior vice president of global sales. During that time, Hicks and her team were responsible for $7.5 billion in sales. But Hicks... Keep Reading

An early taste of leadership during her work on the B-1 Bomber with Rockwell International in the 1980s sent Tammy Krings, founder and CEO of AllStars Travel Group, searching for an industry that she could help re-engineer. In 1995 when many wondered... Keep Reading

Mick Lee’s first job in travel was delivering airline tickets in Hartford, Conn. in 1986. She ran from office to office in a suit and sneakers to give paper airlines tickets to business travelers waiting for the handover. These days, Lee, who has... Keep Reading

Susan Lichtenstein, global travel procurement director for Cisco, is looking for better ways to purchase travel via a marketplace approach. Lichtenstein implemented Web 2.0 technology to Cisco travelers, including a forum, interactive website, blog,... Keep Reading

Christine Ourmieres-Widener started her career in airline maintenance. She’s held multiple senior positions in the airline industry, most recently as CEO of Irish carrier City Jet, and also worked on the GDS side. In December 2014, American Express... Keep Reading

Rita Visser, director global travel group purchasing and executive travel services at Oracle, manages one of the largest travel programs in the United States. While her buying power gets her an audience with suppliers, she looks both inside and outside... Keep Reading