We all know that business travel promotes business relationships, helps companies establish new markets and brings key people closest to the customer—traits that are essential for gaining a competitive... KEEP READING

The countdown to May 25, 2018, is set for compliance with the European Union’s General Data Protection Regulation. Strategic meetings management program leaders can leverage the opportunity to get... KEEP READING

Geopolitical uncertainties and natural disasters in destinations normally deemed safe will keep risk management top of mind for travel managers in 2018. Meanwhile, business leaders are grappling with... KEEP READING

Nearly every industry undergoes major evolutions as technology evolves. Television shifted from scheduled viewing to time delays, then on-demand. Automobiles have changed from internal combustion to... KEEP READING

If you look back at the last two years, [all this technology] was new. People were super excited talking about things, and then last year people saw technologies were getting more mature. In 2018,... KEEP READING

Corporates funding their strategic meetings management programs entirely through commissions may want to create backup plans. This year could see one or two big players in the hotel industry lead the... KEEP READING

As corporate travel rolls into 2018 with all engines powering full speed ahead, it’s worthwhile to take a step back and consider which travel procurement category the coming technology might impact the... KEEP READING

Hertz will buy Avis: There are too many car rental companies. Enterprise/National is eating the cake of the other companies with amazing pricing and outstanding customer service. A merger allows... KEEP READING

This past holiday season, Amazon sold “tens of millions” of Alexa-enabled devices; the Echo Dot was the top-selling item across all Amazon.com categories and across all manufacturers, according to the... KEEP READING

It’s hard to miss the increasing footprint artificial intelligence has in our everyday lives. This point is best illustrated by the remarkable popularity of intelligent “smart” home speakers. According... KEEP READING

Chinese consumers love mobile tech. China now represents the largest business travel spend in the world, according to GBTA. By the transitive property, I reason that mobile payments will become the... KEEP READING

Of the 1.8 million meetings held annually in the U.S., small meetings—50 people or fewer—represent a large percentage. They are often simple, one-day events in a single room with basic A/V and catering.... KEEP READING

Suspicious buyers, leery travel agencies and global distribution systems have long feared that the International Air Transport Association’s New Distribution Capability standards would shut them out of... KEEP READING

This year, we’ll see incentives for all! Ok, let’s be honest, I used that to grab your attention, as that’s absolutely not a phrase you are going to hear much in 2018. In fact, the direct opposite will... KEEP READING

African business travel management can no longer ignored. The World Bank has identified substantial sub-Saharan African growth in key life indicators like gross domestic product, population and life... KEEP READING

2017 was a year of fire and fury for women. Revelations about sexual harassment in the workplace rocked the entertainment and media industries, as well as politics and Silicon Valley, toppling figures... KEEP READING